Refund Policy

Exchange Policy

At Speedshade, we are committed to ensuring that you love your purchase. We understand the challenges of shopping online, and we aim to provide you with exceptional service to make your experience stress-free and satisfying.

Exchange and Refund Guidelines

Speedshade will accept exchanges for items purchased through our website within 30 days of purchase under the following conditions:

1. Incorrectly Cut Tint:

   • If you receive a tint that is miscut, we will provide a replacement. If the tint is unopened and unused, you may request a refund. This refund opportunity expires after 30 days from the date of purchase.
   • Please note that for windshield tints, due to the variability in patterns across different vehicles, we do not accept returns or refunds for incorrect cuts. However, we can assist you with an exchange if the tint is miscut and unopened.

2. Damaged During Shipping:

   • If your tint arrives damaged and is unusable, we will offer an exchange. To be eligible for an exchange, you must report the damage within 30 days of receiving the item. We rely on the timestamp information from the tracking link and delivery confirmation from the carrier when reviewing damage claims.

Item(s) cannot be returned or exchanged after 30 days of purchase.

Certain items, including intimate (under-garments) or sanitary goods, hazardous materials, or flammable liquids or gases, are exempt from being returned or exchanged.

Exchange Process

To initiate an exchange, please contact us at contact@speedshade.com with your order number and the reason for the exchange. Our team will guide you through the process based on the guidelines stated here.

Refunds (if applicable)

Refunds are only available for unopened and unused tints that were miscut. If your refund request is approved, we will process it and credit your original method of payment.

Late or Missing Refunds

If you are expecting a refund and haven’t received it yet, please allow some processing time (up to 5 days) between financial institutions. If you still haven’t received your refund after this period, contact us at contact@speedshade.com, and we will investigate the matter further.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, and you need to exchange it, please follow the instructions above. If eligible for a refund, a digital gift certificate will be issued for the value of your return.

Feedback

We value your feedback and are always striving to improve. If you have any questions, concerns, or suggestions, please feel free to reach out to us at contact@speedshade.com. We take your input seriously and appreciate your help in enhancing our service.

If you do not report the damage to us within this 30 day period, we may not be able to honor your claim. We utilize the timestamp information from the tracking link and delivery confirmation from the carrier when reviewing damage or return requests. 

Exchange Policy

At Speedshade, we are committed to ensuring that you love your purchase. We understand the challenges of shopping online, and we aim to provide you with exceptional service to make your experience stress-free and satisfying.

Exchange and Refund Guidelines

Speedshade will accept exchanges for items purchased through our website within 30 days of purchase under the following conditions:

1. Incorrectly Cut Tint:

   • If you receive a tint that is miscut, we will provide a replacement. If the tint is unopened and unused, you may request a refund. This refund opportunity expires after 30 days from the date of purchase.
   • Please note that for windshield tints, due to the variability in patterns across different vehicles, we do not accept returns or refunds for incorrect cuts. However, we can assist you with an exchange if the tint is miscut and unopened.

2. Damaged During Shipping:

   • If your tint arrives damaged and is unusable, we will offer an exchange. To be eligible for an exchange, you must report the damage within 30 days of receiving the item. We rely on the timestamp information from the tracking link and delivery confirmation from the carrier when reviewing damage claims.

Item(s) cannot be returned or exchanged after 30 days of purchase.

Certain items, including intimate (under-garments) or sanitary goods, hazardous materials, or flammable liquids or gases, are exempt from being returned or exchanged.

Exchange Process

To initiate an exchange, please contact us at contact@speedshade.com with your order number and the reason for the exchange. Our team will guide you through the process based on the guidelines stated here.

Refunds (if applicable)

Refunds are only available for unopened and unused tints that were miscut. If your refund request is approved, we will process it and credit your original method of payment.

Late or Missing Refunds

If you are expecting a refund and haven’t received it yet, please allow some processing time (up to 5 days) between financial institutions. If you still haven’t received your refund after this period, contact us at contact@speedshade.com, and we will investigate the matter further.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, and you need to exchange it, please follow the instructions above. If eligible for a refund, a digital gift certificate will be issued for the value of your return.

Feedback

We value your feedback and are always striving to improve. If you have any questions, concerns, or suggestions, please feel free to reach out to us at contact@speedshade.com. We take your input seriously and appreciate your help in enhancing our service.

If you do not report the damage to us within this 30 day period, we may not be able to honor your claim. We utilize the timestamp information from the tracking link and delivery confirmation from the carrier when reviewing damage or return requests.